With more and more people using their mobile phone or tablet to view websites it is imperative that your site displays and functions properly on these devices. Many new sites that are build are programmed in such a way that the already account for these devices but many older websites may not have been updated to allow for this. First thing to do as a website owner is to test your website yourself. If you have a Smartphone or tablet, view you site and test things such as contact forms and calculators etc. view each page and make a note of anything that doesn’t work or display correctly.
Next step is to approach your website management company to ask arrange a meeting with them to go through the site and discuss implementing the updates to get the site to work. Lots of web design companies are now approaching their customers asking them to update their sites for mobile use, this is not just them trying to get more business, but actually allowing you to get more business!